We at Fashion Fabrics try our best to achieve accurate representations of all items on the website. Despite this, we cannot guarantee the colour of the item ordered simply due to colour settings from device to device variations.
All sales orders and special orders are final. We accept no refunds, cancellations and returns unless defective (subject to Fashion Fabrics discretion)
For any reason you are not happy with the quality of the item received or any service provided, do contact us through the contact page and we will try our best to accommodate your request within the guidelines of Fashion Fabrics policies.
Fabrics and trims are not returnable. Buttons, notions, or anything sold as a whole item (not cut fabric) may be exchanged or returned for full store credit (less shipping fees). All claims must be lodged within 30 days of shipping date, thereafter deemed as received in good condition.
If you have any questions you can reach us via email at “EMAIL HERE”.
Mood Fabrics ships to all 50 States and APO/FPO addresses. Orders originating from U.S. territories and APO/FPO addresses will be shipped by USPS. MoodFabrics.com does offer shipping to addresses outside of the United States thru our partner GlobalShopex.com. For international orders please click on the International Checkout button at checkout.
USPS does deliver to PO Boxes. USPS does not make deliveries on the weekend and all major United States national holidays.
Most orders are processed with 72 hours. Orders are processed Monday through Friday. Please allow 3-7 business days for ground shipments to arrive. All applicable shipping charges will be added to your invoice. In the event that we cannot ship your complete order, we will notify you via e-mail or telephone.
All Home Fabric and Fashion Fabric with Product Numbers beginning with PV will need 1 extra business day to process.
Please contact our customer service department at (855) 630-6663 for inquiries on express shipping. Next day and 2nd day air are available upon specific request. Exact shipping charges are not calculated until order is prepared for shipment and done by the exact weight of order and insurance value. Shipping charges will be added to your total and agreed upon prior to billing.
Sales tax is charged to Shipping Rates when shipping within the states of New York (8.875%) and New Jersey (7%).
Undeliverable packages are subject to $11.00 redelivery fee. MoodFabrics.com is not responsible for weather related delays.
Order totals between $.01-$100 = $9.99
Order totals between $100.01-$200 = $13.99
Order totals between $200.01-$300 = $17.99
All orders over $300.01 = $21.99
(Outside of the USA)
MoodFabrics.com has partnered with a trusted company, GlobalShopex.com, to fulfill orders for our international customers. Simply add any items you wish to purchase in your shopping cart and choose the “international checkout” option. The items will automatically be transferred to the GlobalShopex cart. You may pay with International credit cards, PayPal, Money Gram, Bank wire transfers, Alipay or JCB card. GlobalShopex will process your payment and guarantee delivery. Once your order is completed, all inquiries should be directed to GlobalShopex at CustomerService@GlobalShopex.com or (786)314-7144.
GlobalShopex Local Numbers
Australia (Sydney) · Tel: (612) 9037 0252
United Kingdom · Tel: (020) 3371 9380
Japan (Tokyo) · Tel: (3) 4520 9639
Spain (Madrid) · Tel: (91) 829 5114
South Africa · Tel: (27 10) 500-2487
Canada (Toronto) · Tel: (416) 840 5719
France (Paris) · Tel: (01) 7666 0593
Mexico (DF) · Tel: (55) 8525 3179
Brazil (Sao Paulo) · Tel: (11) 3957 0408
Peru (Lima) · Tel: (1) 718 0788
Colombia (Bogota) · Tel: (1) 508 2859
Chile (Santiago) · Tel: (2) 368 0900
Gift Card Terms & Conditions
Gift Cards can be used online at www.MoodFabrics.com or in store.
Gift Cards are sent to recipients via their emails.
Gift Cards are non refundable and non-transferable.
Gift Cards are only valid up to one year after purchase.
Gift Cards may not be redeemed or transferred for international orders. They are only redeemable for shipments within the U.S.
If an order, shipping, or NYS sales tax (if applicable) exceeds the Gift Card’s amount, the difference must be paid by available payment method.
If an order is less than the Gift Card’s amount, the difference will be held in the recipient’s account.